We recognize that all our patients are unique and deserve to receive dental care that reflects their individual needs. Our experienced and talented dental team is committed to working with you and your family to create a comfortable, stress-free, and rewarding dental experience every time you visit our practice.
We are pleased to welcome you and your family, and we look forward to working with you.
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Dr. Anna Bailey
Associate Doctor
Dr. Bailey is native to Western New York. She graduated from Orchard Park High School and completed a Bachelor of Science degree in Human Biology at SUNY Albany. While pursuing her dental training at SUNY Buffalo School of Dental Medicine, she led a student group at the Good Neighbors Health Clinic providing free dental care to those in need in WNY. Dr. Bailey also spent almost three weeks abroad in Vietnam as a member of the Hope for Tomorrow Pediatric outreach mission.
Dr. Bailey is the founder of the UB Run for Smiles 5K to help fund charitable programs at SUNY Buffalo Dental School, this action led to her receiving the UB Dental Image of Excellence Award. Dr. Bailey also spent time in New York City where she completed a General Practice Residency at Colombia University training in oral surgery, implant and restorative dentistry.
Dr. Bailey completed a 300-hour Implant Maxi Course in New York City to become an Associate Fellow of the American Academy of Implant Dentistry. On top of her other areas of expertise, Dr. Bailey is certified in Invisalign Orthodontics, she is a member of the American Academy of Implant Dentistry, New York State, and the Eighth District Dental Society.
Outside of the office, Dr. Bailey is very active; she is an avid traveler and skier. If she isn't doing one of those, she is most likely at the stadium cheering on the Buffalo Bills!! Dr. Bailey is a devoted wife and mother to her husband, John, her daughter, Siena, and her sweet pup, Chauncey.
Hannah
Office Manager
Hannah is Dr. Schaefer’s office manager and the sweetest person to work with. Whether she is chairside or in the reception area, she has a big smile and easy personality that people are drawn to.
Hannah loves our patients and enjoys getting to know them; she knows our patients feel the same, because they frequently tell her so. She’s very organized, likes keeping things orderly, and loves working with insurance companies to figure out claim issues.
Hannah is married with two beautiful boys. She and her husband have been together for more than 16 years — since their junior year of high school.
Sue
Receptionist
Sue is the director of first impressions. She is perpetually happy! She genuinely cares about our patients and considers them to be friends. When she takes a vacation, our patients panic that she’s not here! Sue has a seriously warm and fuzzy effect on everyone.
With her friendly and welcoming smile, Sue excels at making patients feel instantly at home. She loves working with a great group of people and caring for the smiles of her friends and neighbors.
Sue’s been married for more than 35 years and has two adult children as well as a Golden Retriever, Addy. She likes being outdoors, especially bike riding and walking. Sue also enjoys shopping trips and reading.
Heather
Registered Dental Hygienist, Hygiene Co-ordinator
Heather started off as our dental assisting intern but quickly became part of our team. She’s very easy going, genuine and passionate about helping others. She splits her time in the office performing dental cleanings and working the front desk but could quickly switch to assist with Dr. Schaefer!
Heather’s favorite part of her job is seeing patients walk out with healthy and confident smiles. Because after all, you’re never fully dressed without a smile!
When she is not in the office, she could most likely be found hiking with her Golden Retriever, Bindi. Heather also enjoys camping, shopping and spending time with her family.
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Cheyanne
Certified Dental Assistant
Cheyanne assists in all dental procedures with both Dr. Schaefer and Dr. Bailey. She has a wide variety of experience working with the doctors on restorative procedures, root canals, extractions and implant placements. Cheyanne recently graduated from SUNY Erie Community College where she received her Dental Assisting Certification in May 2021.
Cheyanne's favorite part of her job is getting to converse with the patients, being able to learn all the interesting stories about their lives and assisting the doctors in helping the patients achieve their dream smiles!
Outside of work, you can most likely find her spending time with her family, traveling, reading, and going to museums!
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Kelly
Certified Dental Assistant, Dental Hygiene Student
Kelly joined our team in the spring of 2022 through SUNY Erie's Dental Assisting program as an intern and we loved her so much, we just had to keep her for good! She decided to further her education and is currently enrolled at SUNY Erie in the Dental Hygiene program. She is originally from Kingston, NY but moved to Buffalo to further her education at Buffalo State College where she met her husband, Chris!
Kelly completes our office with her kindness and infectious laugh. She values the relationship she builds with our patients while helping transform their oral health.
Kelly is always on the go, whether it be coaching youth soccer, playing volleyball or kickball, or walking the Elmwood Village with her husky, Hamilton!
Colleen 
Certified Dental Assistant
The newest addition to our team, bringing her expertise from the city of Buffalo to our office since August 2023. With a nurturing spirit as a parent of two and a proud grandmother, Colleen skillfully fosters an inviting atmosphere, ensuring that our valued patients feel both at ease and well-informed. Having honed her skills as a dental assistant for over 25 years, she brings a wealth of experience to our practice.
Notably, she is a dedicated follower of the Boston Red Sox. Additionally, she fervently anticipates the day she can embark on her long-awaited journey to the culturally vibrant destination of Havana, which holds the topmost position on her eagerly curated list of dream destinations.
Jen
Registered Dental Hygienist
Jennifer has been a practicing dental hygienist in the Buffalo area for 20 years. She is always patient and very understanding. Jennifer has such a warm heart and treats all of our patients like family. She loves getting to know her patients one on one and the opportunity to work with them to achieve their optimum oral health care goals.
Outside of work she is a dog lover, has a passion for cooking and loves spending time with family and friends.
Shannon
Registered Dental Hygienist
Shannon is a born and bred Buffalo gal, GO BILLS! As a former bartender, she always likes to engage her patients in light hearted conversations to build patient-clinician relationships. Shannon’s favorite part of dentistry, is seeing the amazing work that can be done to someone’s cosmetic dentistry and see the confidence patients exude as they leave!
Shannon’s had cosmetic dental work by Dr Schaefer and knows the feeling when she left the office with a beautiful smile!
She enjoys being active whether it’s in the gym, golfing, water sports or skiing. Shannon is a doting aunt to one nephew and two nieces.
Ellie
Registered Dental Hygienist
Elizabeth was born in Buffalo, New York but raised in Delaware. She has since moved back and is glad to be a part of this community. Her favorite part of working in dentistry is improving the smiles of our patients.
Elizabeth is very down to earth and extremely diligent; your teeth will surely sparkle after your visit! She is only here on Mondays so her schedule gets busy quickly!
Outside of work, her hobbies include cooking, baking, bicycling, reading and volunteering at animal shelters.
Peg
Registered Dental Hygienist
Peg can fill in for anyone other than Dr. Schaefer! She is not here on a regular basis, but fills in any time we need her. She is very detailed oriented, has a big laugh and a heart of gold. She had a very fulfilling and successful career as a fulltime registered dental hygienist for 30 years with the same doctor. She is also Dr. Schaefer’s nanny.
Peg says she loves every part of what she does, but most of all she is happy to help people regain their oral health and love their smile.
Peg and her husband Floyd have been married for more than 20 years. Combined, they have six children, 19 grandchildren, and one Siberian Husky. They live in the Kenmore-Town of Tonawanda area and love it there, though they are not always thrilled about trekking through the November-through-March winters!
Charlie
Charlie is our office pup who cannot quite pass the therapy dog tests but loves to come and visit. We are still working on him walking past treats without trying to eat them. He’s very food motivated and is always under our lunch table! You can meet him if you are the appointment right after lunchtime before he goes home for the day. Charlie is also available for appointments upon request.
